Shipping policy

Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays).

Shipping Time

  • Domestic (U.S.): 3–7 business days

Tracking
Once your order ships, you will receive a tracking number via email.

Delays
Xage is not responsible for delays caused by:

  • Carriers (USPS, UPS, FedEx)
  • Weather or unforeseen circumstances

Incorrect Addresses
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages
Once marked as delivered, Xage is not responsible for lost or stolen packages.